Sababa Design SHOP FAQ – Sababa Design Shop

Sababa Design SHOP FAQ

FREQUENTLY ASKED QUESTIONS

 

Where are your products sourced?

We use apparel brands such as Bella Canvas, American Apparel, Yupoong, and Otto. Every design is created in Raleigh, and most products are manufactured in Charlotte, NC.

 

Can you ship internationally?

Yes, we ship both domestic and international on all orders. Please see chart below for delivery options:

Domestic
Economy (5-8 business days after fulfillment)
Standard (3-5 business days after fulfillment)
 Express (1-3 business days after fulfillment)
Overnight (1 business day after fulfillment)
International
Economy (5-10 business days after fulfillment)
Standard (3-5 business days after fulfillment)
Express (1-3 business days after fulfillment)

 

Can you produce custom orders?

Yes, we are capable of designing and printing specialty apparel for a variety of needs. Visit www.sababa.design or email info@sababa.design for more information 

 

When will I get my product and how long does it take to ship?

The short answer is about 5-10 business days. Each product is made to order. It typically takes 2-7 business days to finish production and at most 3 days to ship domestically.

 

What is sababa translated to in English?

the word 'sababa' has a few meanings: the word is originally Arabic and loosely translate to passionate love. In Israel,  sababa is slang in for "cool" or "wicked awesome."

 

Why does my garment have a chemical smell when first opened from its package?

Don't worry, its not you, it's our printing process! If your garment has a slight 'chemical' smell when first opened, it is likely a byproduct of the Direct-to-garment (DTG) printing process. Do not worry, the smell will go away on its own. We recommend that you wash the garment for quickest results. 

 

How can I contact you?

Please direct all questions to info@sababa.design